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Privacy Policy

Last updated: February 26, 2026

This Privacy Policy explains how Hyper Interactive Games, Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you visit 1000boxes.game, book tickets to Game of 1000 Boxes, join our waitlist, attend a show, or otherwise interact with our services.

We take your privacy seriously. We collect only what we need to run the show, communicate with you about your experience, and improve our service.

Who We Are

Game of 1000 Boxes is a live game show experience operated by Hyper Interactive Games, Inc. at 302 Bowery, New York, NY 10012.

What We Collect

Information You Provide

When you book tickets, join our waitlist, submit a contact form, or email us, we may collect:

  • Contact information: name, email address, phone number
  • Booking details: show date and time, number of guests, team preferences
  • Communication content: messages you send us via email or our contact form
  • Event inquiry details: company name, event type, and group size for private event requests

Information Collected Automatically

When you visit our website, we automatically collect:

  • Device and browser information: IP address, browser type and version, operating system
  • Usage data: pages visited, time spent on pages, referring website, click patterns
  • Analytics identifiers: anonymized IDs used by our analytics tools (see Analytics section below)

Information We Do Not Collect

We never collect or store:

  • Payment card numbers, CVVs, or bank account details (handled entirely by our PCI-DSS certified payment processor)
  • Government-issued ID numbers (SSN, driver's license, passport)
  • Health or biometric data

How We Use Your Information

We use your personal information to:

  • Process your booking: confirm reservations, send tickets, manage check-in
  • Communicate with you: booking confirmations, show reminders, post-game highlights, and responses to your inquiries
  • Send marketing communications: upcoming shows, special offers, and news (only with your consent, and you can unsubscribe anytime)
  • Improve our service: understand how guests find us, which shows sell well, and how to make the experience better
  • Prevent fraud: protect against fake bookings, bot signups, and abuse of our reservation system
  • Comply with legal obligations: tax reporting, dispute resolution, law enforcement requests

Payment Processing

All payment transactions are handled by a PCI-DSS Level 1 certified third-party payment processor. Your payment card details are entered directly into their secure payment form and never pass through or are stored on our servers.

Analytics and Tracking

We use third-party services to understand how visitors use our website, including:

  • Website analytics: We use analytics tools to understand how visitors interact with our site, including pages visited, time on site, and how you found us.
  • Advertising conversion tracking: We use Meta Pixel (Facebook/Instagram) to measure the effectiveness of our advertising campaigns. You can opt out via Facebook Ad Settings.
  • Error monitoring: We use error tracking tools to detect and fix technical issues. These may receive your IP address and browser information when an error occurs on our site.

These services use cookies and similar technologies. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Email Communications

We use third-party email delivery services to send transactional and marketing emails. When you join our waitlist or book tickets, we may validate your email address to ensure deliverability.

Every marketing email includes an unsubscribe link. You can opt out of marketing emails at any time without affecting your ability to receive booking confirmations and other transactional messages.

Text Messages (SMS)

We do not currently send text messages. If we add SMS communications in the future (such as booking reminders or show updates), we will only send texts to people who have given explicit consent. You will always be able to opt out by replying STOP.

Who We Share Your Information With

We do not sell your personal information. We share it only with:

  • Service providers: We work with third-party companies that help us operate our business, including payment processing, email delivery, website hosting, analytics, and error monitoring. These providers only access your data as needed to perform their services.
  • Booking platforms: If you book through a third-party ticketing platform, that platform also has access to your booking information under their own privacy policy
  • Legal requirements: We may disclose information if required by law, subpoena, or court order, or to protect our rights and safety
  • Business transfers: If our business is acquired or merges with another company, your information may be transferred. We will notify you before this happens.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS) on all connections
  • Database-level access controls
  • Encrypted backups at rest
  • Rate limiting and bot protection on public-facing services
  • Restricted staff access with role-based authentication

No system is 100% secure. If you believe your information has been compromised, please contact us immediately.

How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes described in this policy:

  • Booking records: Retained for the duration of our business relationship and for up to 7 years afterward for tax and legal compliance
  • Waitlist signups: Retained until you unsubscribe or request deletion
  • Contact form submissions: Retained for up to 2 years to maintain conversation history
  • Analytics data: Subject to each analytics provider's retention policies

You can request deletion of your data at any time (see Your Rights below).

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals and the appropriate authorities in accordance with the New York SHIELD Act and other applicable laws. We will provide notification as expeditiously as possible, including a description of what happened and steps you can take to protect yourself.

Your Rights

All Visitors

Regardless of where you live, you can:

  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Unsubscribe from marketing emails at any time
  • Opt out of analytics tracking via browser settings or the links above

To make a request, email us via our contact page or write to us at the address below. We will respond within 30 days.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell your data)
  • Not be discriminated against for exercising your privacy rights

We will respond to verifiable consumer requests within 45 days.

European Visitors (GDPR)

If you are in the European Economic Area, you have additional rights including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a data protection authority. Our legal basis for processing is typically consent (waitlist signup, marketing) or performance of a contract (booking fulfillment).

Children's Privacy

Game of 1000 Boxes is a live entertainment experience suitable for various ages, but our website and booking services are not directed at children under 13. We do not knowingly collect personal information from children under 13. Bookings for minors must be made by a parent or guardian. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

Links to Other Websites

Our website may link to third-party sites (social media, booking platforms, payment processors). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. For significant changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, you can reach us: